The Flynn Coaching Program

At Flynn, our preference has always been to promote from within. As our skilled people move up, we will need to grow new talent to replace them. This means that the development of our rookies is critical to our future. The Coaching Program gives our rookies a coach who will share their experience, and help them through their first months in the field. While the program will initially only be for Roofing Production, we plan for it to eventually cover all of our scopes. This coaching experience will help our rookies get up to speed in their new position.

Training Day

All Flynn coaches attended Flynn university for Frontline Coaches (FUFC), which covers topics that will provide our coaches with the tools they need to better help their rookies. Our coaches volunteered for this program so that they could show a new generation how rewarding a career in roofing can be, while building their own legacy at Flynn.

To apply to be a coach, visit www.FlynnUniversity.com.

145 Coaches

227 Rookies

a football helmet with the coaching app icon on the side

The Coaching App

The coaching app was developed to make Flynn’s culture thrive, one coach and one rookie at a time. The Flynn coaching app helps rookies get up to speed in their new position. It provides information about the trade and a direct line to your coach, an experienced trades person with training as a coach for new employees. The app gives rookies a better understanding of just how rewarding a career in the trades can be.

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a hand holding a phone with the app opened

Awesome Features

The Flynn coaching app helps rookies get up to speed in their new position. It provides tools to help you get your new job done.


Developed for iOS and Android to give any rookie the chance to learn.

Relevant Content

Information on working safe is presented in context to the task at hand throughout the app.

Track Your Progress

Your coach will evaluate your progress as a rookie and you'll able to track that progress in the app.

Home screen of app

Trade Dictionary

Dictionary of common terms used in the roofing and metals trades to help get you over the language barrier.

Photos & Videos

Concepts are explained in detail but reinforced with pictures and videos to help you understand

Interactive Chat

Chat with your coach or other rookies from across Flynn.

Video Review Rookies and Coaches are able to access helpful videos, such as the stretching instructional video. Systems The app puts extensive roofing resources at your fingertips. A Flynn-specific technical dictionary lists all key terms, phrases, and acronyms used in roofing. Communication Rookies collect “points” and “tools” in their toolbox as they learn tasks and tools. Communication Coaches and rookies can communicate via instant messaging. Scouting Report Task lists keep track of a rookie’s progress, and allow coaches to follow their development at a glance. Document A screenshot of the document viewer section on the app View documents without leaving the app. Upload A screenshot of the app where the user can upload completed work Rookies can submit work they’ve completed for review by their coach. Leaderboard A screenshot of the leaderboard section on the app High-performing coaches and rookies can win prizes for using the app. Trophy Case A screenshot of the Trophy section on the app Earn trophies by completing tasks and huddling with your coach/rookie.

Frequently Asked Questions

Where do I get my employee number from to get setup in the app?

You can get your employee number from your paystub or foreman who has your employee number for digital time capture

Where can I go if I am having technical issues with the app?

You can contact Helpdesk at hel[email protected].

Who can see what I write in Coach’s Notes?

Only a coach and the system administrator can view the Coach’s Notes.

What do I do if I’m experiencing push back from my supervisor about me coaching during working hours?

Explain what exactly you are doing and agree on a plan that will work for you, your supervisor, and your rookie.

What is the process for time spent on coaching (as a rookie or as a coach) in digital time cards? (Should a special code be used to account for the time?/ Subaccount charged?)

Charge it to the task that you are training on. For example, if you are teaching your rookie how to do setup you would charge to setup (on job training).

What do I do if I can’t pair with my rookie/coach?

You can contact Helpdesk at [email protected]

Can I submit pictures and videos or make suggestions for content to the app?

Not at this time, submission to the app is planned for future release.

As a Rookie what do I do if I disagree with a score I was given to me by my Coach?

The purpose of being coached is to learn new things. The learning outcome is more important than the score, so there shouldn’t be an argument. You could ask you coach what you could do differently next time to improve.

How do I delete a rookie?

If you notice you still have a rookie on your list, please message him/her and find out why he/she has not found a new coach and help him/her find a new coach so that all of your hard work is not wasted.

Are we supposed to score rookies on Game Time videos, and rookie training sections?


Can we have rookies who have been with Flynn longer than 6 months?

Yes, anyone who is interested in documenting their learning to date and future learning through the app can us it.

How is data consumed in the app? Are there tips for how to best use the app to reduce data consumption?

  • A lot of the basic text information has been downloaded when you download the app. Photos and video are downloaded as you get to a section in the app and request that data.
  • Videos and pictures have been downsized to reduce data consumption on mobile devices. These low-resolution video files will consume less data.
  • Under your settings you can disable data, by turning on Wi-Fi only.

Where can I find training on how to use the app?

See “Resources” section below

Am I expected to do this on my own time or on company time?

For Coaches: Developing rookies is considered a legitimate workplace activity and will be paid for by the company

For Rookies: On the job training is paid by the company. However, some videos may be better viewed on a wireless network which may need to take a few minutes at home in preparation for doing the task the next day

How can I change the language settings in the app?

You can change the language in settings or in your Profile under preferred language.

As a coach what do I do if a rookie disagrees with a score I have given them?

The purpose of coaching is to encourage the rookie and motivate them to learn new things. The learning outcome is more important than the score, so there shouldn’t be an argument.

How many rookies can I have at a time?

3 rookies at a time would be considered the maximum, to ensure that you have sufficient time to dedicate to each rookie without it interfering with you doing your job duties.

How long is the rookie-coach relationship?

There is no time limit, as long as you and your coach agree to keep training. However, the program is designed for a 6-month duration. The longer the coach and rookie relationship the easier it becomes to communicate with one another and the more beneficial it becomes to both the coach, and the rookie.

What happens when a rookie or a coach leaves a crew?

Coaches should try and arrange with the foreman/superintendent that the rookie is paired with a new trained coach. As a coach it is your responsibility to make sure your rookie does not end up without a coach.

Coaching hardhat
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